Hello team, unfortunately I can't give any feedback because I haven't gotten the engraving laser yet...
Incomplete delivery but…
I received only partial delivery without the machine itself. No information from shop, I finally wrote an e-mail: delivery is delayed by one month. I understood that It will be unfortunately impossible for me to do some gifts for christmas with the machine.
The shop offer me a 1 year lightburn license to apologize for the delay, it’s ok but finally, please consider that customer shall be informed automatically in case of delay.
Bin sehr zufrieden damit.
Delivered in 3 packages, incorrectly declared, inconvenient
The delivered items themselves are really good. However, the delivery itself was catastrophic: Incorrect shipment information, shipping in 3 packages, incorrect tracking numbers, problems with customs. To make matters even worse, the delivery is still incomplete 24 days after the order was placed.