You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
All the best...fast delivery and perfect assistance.
A few bits and pieces were needed.
I'm happy to report that I was able to buy a couple of bits and pieces of hardware that I needed for my laser via the online chat system.
The staff at the other end were brilliant. They guided me through the process very smoothly and introduced me to the payment system I'd not met before but also worked very well.
The package arrived in double quick time and contained everything I had ordered (and More)
I was very impressed also with what the parts cost, so much so that I had to keep asking if I owed any more money as surely all I'd paid for was the postage.
Thanks to all concerned.
Why Choose TTS-20 Pro Upgrade laser solution 20W laser with compressed spot technology and COS technology solution delivers superior laser cutting performance. Fast and efficient engraving Up to 500mm/s engraving speed, lighter in size and more flexible in movement. Save installation time 98% pre-assembled,...
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