This is my first laser engraver, so I have no previous experience. I went with this because it was a 20watt output, came with air assist and honeycomb. All items other lasers charged extra for. There were not many reviews about this laser online but trusted that I made the right choice and purchased it. The laser is pretty fast due to the light weight of the laser module. The frame was/is a concern if it can hold up of use for years to come. It was a very attractive price for the power, included accessories, and work area for me as a beginner. The biggest issues I have had with this is the support. Since I live in North America and this is from Asia, the time difference for support is at least a day before hearing back. If it takes multiple replies to get to the issue solved it will easily be a week or more. One issue I had was the piece that held the laser was not squared with the frame, so the time delay was a bit before I could actually test the thing.

I got a damaged product. One part is broken and unfortunately the support did not get in touch regarding the exchange.

La livraison La mise en était plus longue que prévus , le transport vers la France est devenu ennuyeux avec les restriction....
La machine est très simple , et rapide à faire fonctionner , les accessoires fournis le permettent .
La machine est rapide c'est indéniable , la diode 20W travail super bien en gravure ou découpe pour ce que j'ai fais!
DogHeross
white plywood
30% power 400mm/s speed

I love it! ;)!