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1. Make sure that the machine has been successfully connected to the laserGRBL software of the computer. Because when the connection is not successful, it is impossible to control the operation of the motor.
2. Check whether the motor cable is installed correctly. (you can try to reinstall)
3. If there is a motor that can work normally, you can open the control box to find the main control board, and exchange the motor cables in the control box.After swapping, if it doesn't work normally, it means there is a problem with the cable, please let us know and replace it with a new one.
4. If the motor vibrates but does not move, then there may be a problem with the line sequence of the cable. You can use an object with a sharp corner as a tool to exchange the sequence of the two lines in the middle.
5. After exchanging the order of the cables, if the direction is wrong, you can exchange the order of the two similar lines on the left.
6. After checking the third step, if the original normal motor does not work, then the driver of the main control board may be damaged. Please let us know and get a new one.When telling us, it would be better if there is a video, so that we can better confirm the problem and replace it with new accessories.
https://drive.google.com/drive/folders/1ELmINoE94XVDTIi9XIAb1-58hh15VmUm?usp=share_link

1. Make sure the machine is turned on. (The fan of the laser module is spinning)
2. Make sure the USB cable is connected to the interface on the machine.
3. Check whether the computer can recognize the COM signal of the machine. (or into another port on your computer)
4. In the previous step, if there is no new com, you need to install a CH340 driver. It can be obtained from the TF card file. Or install the CH340 driver through the lasergrbl tool.
5. Set the correct baud rate, 115200
6. Select the correct "com" port in the software. (you can try every com port)
7. Click Connect.
8. If the above steps still fail to connect, please restart your computer, and then perform steps 5-7 again. (because there may be a software conflict).
9. If it still fails, and there is a prompt message in the dialog box on the left in the software, you need to update the firmware, Then do the above steps again.
https://drive.google.com/file/d/19Ze3zGDUTj8xklurz5gZStk2L16fjRfn/view?usp=share_link

The working size is 450mmx450mmx60mm.Expander kits and height riser accessories can be purchased to expand the size.

Wood, Plastic, Paper, Leather, Bamboo, Sponge Paper, Alumina, Stainless Steel, PVC expansion sheet, Acrylic etc.

Install the software lightburn, you can use it on the mac and Windows system, only 30 days free, after 30 days you need to pay for it. LaserGRBL does not support MAC systems.

1. Remove the screws from the timing wheel; 2. Slide the components on both sides of the Y-axis to the same scale; 3. Secure the screws.

1. Download and install the CH340 driver onto your computer.

2. Turn on the machine.

3. Connect the computer and the machine with a data cable (a MAC adapter is required).

4. Launch GRBL software, select the appropriate serial port and baud rate, and then click Connect (if using Light Burn software, select the appropriate interface).

5. Click the Move button to check whether the machine moves normally

1. Remove the screws from the motherboard housing and disassemble the housing;

2. Connect the cable to the screen (pay attention to screen interfaces 1 and 2).

3. Thread the cable through the motherboard housing’s reserved hole;

4. Plug the wiring port into the corresponding port on the motherboard (the cable for interface 1 is plugged into the left connector on the motherboard, and the cable for interface 2 is plugged into the right connector);

5. Turn on the computer and test the screen.

1. The probe cannot be moved due to mechanical failure (move the probe up and down manually).

2. The limit switch cannot rebound if it has been damaged or moved. （ Disassemble the laser head housing for inspection ）

3. Incorrect wire terminal interface connection (reinstall and double-check).

4. Wire damage and wrong wire sequence (check and repair).

1. no power (check and restart);
2. a faulty switch (replace);
3. Inadequate power cable interface contact (check and firmly insert it);
4. Short circuit on the main board (check and repair it one by one)

1.Check whether the X and Y axis limit switches are damaged if there is abnormal noise when returning to zero;
2. The firmware parameters are incorrect, which results in the wrong direction. In this case, please flash the firmware.

1. Abnormal zero return (inspect and repair the limit switch);

2. Impact frame for movement (screw, motion range setting error);

3. In case of transmission range of motion becomes stuck due to sundries or pulling (inspect and remove);

1. Determine whether to engrave or cut;

2. To adjust the focus, use the fixed focus column and the tutorial reference instructions.

3. Run tests on the test board and make any necessary adjustments

Gcode files can be generated on the computer by LightBurn or GRBL software:

1.Open the software and drag in the file to be engraved;
2.Set the appropriate parameters;
3.Save it as a Gcode file.

1.Wiring error (check whether other functions do not work as well);
2. Error in line sequence (tools can test positive and negative voltage);
3. The laser head is damaged. (need to replace the laser head).

1. Open the TF Card files to find the installation package or download it from the APP Store.
2. Connect your smartphone to WiFi.
3. Open the APP to enter the IP address on the machine screen and click Connect;
4. Go to the operation interface and start using the APP

1. Turn off and reconnect the machine;
2. Insufficient contact of the USB cable socket (replace the interface);
3. Inadequate adapter contact (MAC computer).
4. Turn off the power saving mode of the computer’s USB port;

1. Adjust the right tensioner（tighten clockwise, loosen counterclockwise）and push it to the tightest, tighten the screw until the gap with the sheet metal is eliminated, and then tighten it for an additional half turn; Test: the laser module can slide freely after the machine is tilted 45 degrees. Y axis: 1. Locate the adjusting screw at the bottom of the Y axis (tighten clockwise, loosen counterclockwise)

2. Tighten it to the maximum with a wrench, then tighten the screws until the gap with the sheet metal is eliminated, then tighten them for an additional turn; Test: The X axis can slide freely after the machine is tilted 45 degrees.

1. Remove the flame sensor’s shell;
2. Turn the white screw with a wrench (increase sensitivity clockwise and decrease it anticlockwise);
3. After the sensitivity reaches the minimum, turn it half a turn in the opposite direction to ensure that the flame sensor will be triggered. (When the function needs to be turned off, it can be adjusted to the lowest level to play the role of being turned off.)

1. Obtain an air pump;

2. Connect to the air pump’s air outlet port via the air pump hose attached to the air pump;

3.Connect one end of the air pipe to the air pump;

4. Install the air pipe connector attached to the machine onto the reserved interface on the laser module.

5. Insert the other end of the air pipe into the air pipe connector.

6. After powering up the air pump, adjust the air volume by adjusting the knob on the air pump.

1. Check whether the motor’s wiring is well connected (re-plug the wiring);

2. Check whether the motor wire sequence is correct (if the motor shakes but does not rotate normally, it is the wrong wire sequence);

3. Inspect the motor for damage.

4. Check whether the corresponding drive is damaged.

1. Turn off the electricity;

2. Take the laser module out of the machine;

3. Wipe the external lens with an alcohol-soaked cotton swab.

4. Let it dry naturally;

5. Install the laser module back. (never disassemble without power off or use without drying)

1. Immediately turn off the machine;

2. Inspect the engraving condition (if there is any potential safety hazard (fire), please remove it as soon as possible);

3. Restart the engraving and keep an eye on it.

1. Use tools to loosen the screws on the machine’s synchronous wheel; 

2. Move the synchronizing wheel to a proper position;

3. Retighten the screws on the timing wheel

1.Install the CH340 driver on the computer;

2.Power on the machine;

3.Use the data cable to connect the computer and the machine (MAC should pay attention to whether the adapter port is suitable);

4.Open the GRBL software to select the correct serial port and baud rate, and then click connect (if using lightburn software, please select the correct interface);

5. Click the move button to see if the machine moves properly.

 2.1 Screen interface introduction;   2.1.1. Laser out of the light of the interface (manual control of the laser on).
 2.1.2. Control interface (move, set home, return home, unlock, return to zero, etc.);
 2.1.3. Engraving page (read TF card file).;
 2.1.4. Setup page (firmware version information, switching Y-axis and rotary table, WiFi information).
 2.2 Execute the engraving process using the screen;
 2.2.1 Computer editing file (.nc or .Gcode file) needs to be saved to the TF card first;
 2.2.2 Inserting the TF card into the machine;
 2.2.3 Select the file to be engraved and enter the engraving setting interface;
 2.2.4 Move to the desired location and click on Set Origin;
 2.2.5 Click on the edge patrol, if the position is not suitable, repeat the previous operation;
 2.2.6 If the position is correct, click “√” in the pop-up window to start engraving.

Due to the resistive screen (which requires a certain amount of pressure to trigger, you can use your fingernail or pen);

2.The screen film is not torn clean, thus squeezing the screen, please remove the residue after inspection.

1. Not energized (check and energize);

2. Switch damaged (needs to be replaced);

3. Poor contact with the power cord interface (view and plug the interface tightly) ;

4. Motherboard short circuit (check and repair).

1. If there is a strange noise when returning to zero, check whether the X and Y axis limit switches are cocked, if they are cocked, please press them flat to make the limit switches work;

2. Incorrect firmware parameters, resulting in the wrong direction (please re-flash the firmware).;

3. The gear switch on the back of the machine is not set to “1” (please set it to “1”).

1. Abnormal noise when returning to zero (check whether the limit switch works and repair it);

2. The frame hits the frame during the movement (screws, the movement range is set incorrectly);

3. There is debris or pulling in the transmission range, which causes the jam (please check and remove the debris).

1.determine whether it is to be engraved or cut;
2.Adjust the focus using a fixed focus column and a tutorial with reference to the instructions;
3. testing on a test board and then fine-tuning according to the results.

1.Open the software and connect the machine;
2.Drag in the picture to be engraved;
3.Set parameters (speed, power, etc.) according to prompts;
4.Determine the engraving range by “set user origin” and “edge patrol”;
5. Start Engraving.

1.Open the software and connect the machine.
2. Drag in the picture to be engraved.
3.Find and enter the layer to set parameters (power, speed, etc.). 4.Determine the engraving range by “set user origin” and “edge patrol”.
5. Start engraving.

Gcode files can be generated by lightburn or GRBL software on your computer.
1. Open the software and drag in the files to be engraved;
2. Set the appropriate parameters;
3. Save the file as a Gcode file.

1.Wiring errors (you can check if other functions are also not working);
2.Wrong wiring sequence (you can test the voltage positive and negative through the tool) ;
3. Laser head damage (need to replace the laser head).

14.1. Preparation for APP use;
1. Install the app on your phone (download it from the application mall or open the TF card to find the installation package for installation);
2.Open the machine settings page;
3.Use your phone to connect to the machine WiFi;
4.Open the APP enter the IP address on the machine screen and click connect;
5.Enter the operation interface and start using APP;
6. Insert the TF card to use as storage data.
14.2. Use the APP to execute the engraving process ;
14.2.1 Select the pattern you want to engrave in the creation module or in the file list (you can upload album pictures) ;
14.2.2 Click next for pattern setting ;
14.2.3 Click next for parameter setting (size, power, speed) ;
14.2.4 Click Move for position selection.;
14.2.5 check whether the position is correct by the edge patrol function (repeat the previous step if it is not correct);
14.2.6 Click Engrave to upload the file to start engraving..

15.1. Preparation for Web use;
1. open the machine settings page to find WiFi and IP address information. 
2.Connect the computer to the machine’s WiFi;
3.Open the computer browser and enter the IP address on the machine; Enter the control interface and start using it.
15.1. Use the APP to execute the carving process;
15.1.1 Enter $H in the input box of the control interface to make the machine return to zero;
15.1.2 Select a file or upload a local file in the “SD File” interface;
15.1.3 Enter the control interface to set parameters (power, speed);
15.1.4 Move the position and determine the home position;
15.1.5 Check if the position is correct by using the (if not, repeat the previous step);
15.1.6 Click the engraving button to start engraving.

1.Check whether the belt of each axis has tension, and re-adjust the tension of the timing belt;
2. Whether the machine hardware (screws, etc.) is tightened;
3.Check the condition of the machine transmission parts have no jamming or loose collapse shaking;
4.Adjust the eccentric nut around the transmission position;
5. Fxed laser parts screws are not locked, not locked will lead to shaking (laser head focus knob loose lead to focus change).

1.Turn off the machine to reconnect;
2.Poor contact with the USB cable jack (replace the interface);
3. Bad contact with the adapter (MAC computer);
4. Close the computer USB port power saving mode.

1.Loosen the belt pressure plate screw;
2.Tighten the timing belt;
3.Tighten the screws;
4. Synchronous belt a little point of preload, but not very tight.

1.Use a wrench tool to adjust the eccentric nut on the inside of the pulley, adjust to slight friction with the hand to paddle the pulley is appropriate;
2. If the carving effect is not good, you can try to re-adjust once again.

1.Open the machine setup page.
2.Select the option to use the rotary module.
3.follow the on-screen instructions.

1.Install the MKSLaser Tool tool ;
2.open the tool and select the first item to enter ;
3.select the correct serial port and baud rate ;
4.first click the Erase button to erase the original firmware ;
5.select the firmware and click Start, and wait for the refresh to complete ;
6. Reboot the machine (please use the manufacturer’s firmware).

1.open the acrylic cover door;
2. Find the switch on the right side and turn it to off (red button).

Usually there are two situations:
1. After the data cable is connected, if the computer fails to recognize the serial port of the engraving machine, it means that the CH340 driver file has not been installed;
2.Install the CH340 driver file, if the string still cannot be displayed, try to replace the USB data cable or the computer interface;

Use manual or computer control to move the Y-axis separately, and observe whether the movement is stuck; check whether the motor rotation is stuck; whether the motor cable is tightly inserted; try to replace the engraving software;

Check all belts and adjust tension; Whether the transmission parts are stuck or loose, adjust the eccentric nut around the transmission position; The screws that fix the laser components are locked tightly, otherwise it will cause shaking.

Check all belts and adjust tension; Whether the transmission parts are stuck or loose, adjust the eccentric nut around the transmission position; The screws that fix the laser components are locked tightly, otherwise it will cause shaking.

Check whether it is connected to the machine;
Check if there is an error code on the console after connecting to the software, if so, you need to re-flash the firmware;

Try disconnecting and reconnecting; Check whether the TF card is inserted into the machine; Check whether the file naming is complicated or too long;

Install the software lightburn, you can use it on the mac and Windows system, only 30 days free, after 30 days you need to pay for it. LaserGRBL does not support MAC systems.

Wood, Plastic, Paper, Leather, Bamboo, Sponge Paper, Alumina, Stainless Steel, PVC expansion sheet, Acrylic etc.

LightBurn is a paid software, only 30 days for free.LaserGRBL , it's free.

The working size is 300mmx300mmx60mm.Expander kits and height riser accessories can be purchased to expand the size.

1. Make sure that the machine has successfully connected to the laserGRBL software of the computer. Because when the connection is not successful, the laser module cannot emit laser light.

2. Check whether the motor cable is installed correctly. (you can try to reinstall)After being connected correctly, the fan on the laser module will rotate.

3. If the fan does not rotate, open the main control box and find the laser interface, and check whether the cable is disconnected, "+12v-" and "+TTL-" (you can try to reinstall the cable).Inserting the wrong port will also cause no light, so you need to check: Are these 2 ports installed correctly?Correct: "+TTL-" cables have 1 wire, and "+12v-" cables have 2 wires.

4. If the fan is rotating.Please check: whether the cable of the "+TTL-" interface can conduct current, and only when the current is conducted can the laser be emitted.Please let us know if this cable is damaged.

5. If the cable is normal and the fan is normal, perform the following steps:Let the machine start engraving and check if there is a new flashing light on the control PCB board.If so, it means that the main control board is sending signals to the laser module, and the cable is fine. Possible result: the laser module is faulty.If there is no flashing light, it means that the software on the computer has not turned on the M3\M4 mode or the power value is set to 0.How to solve: Modify the power value or reinstall the LaserGRBL software.

6. If none of the above steps solve the problem, re-refresh the machine firmware.

https://drive.google.com/drive/folders/1__JtIIZHfi8TAPhXsiiXKBlhTR9FHXv9?usp=share_link

https://drive.google.com/file/d/1c4WYN0WqScFXjEsPsaMq3QSpiwnv4PRr/view?usp=share_link

1. Check: In the laserGRBL software, when loading the pattern, is the setting value of S sufficient?Please set the maximum S value to 1000, and then perform the engraving test again.

2. In the laserGRBL software, enter $30=1000 in "type gcode here", and click the "Enter" key on the keyboard. Then do the engraving test again. (This is to set the default maximum power value of the laser to 1000)

3. Turn off the power of the machine and check whether the bottom lens of the laser module is dirty. Please use a cotton swab to wipe the laser lens to make sure the lens is clean, and then perform the engraving test again.

4. Properly reduce the speed. The speed of the plank is about 3000mm/min. Note that it is not mm/s. (lower speed possible)

5. Refer to the instruction manual to readjust the distance between the laser head and the object to be engraved. If the focus is not accurate, it will also result in failure to engrave. You can try different distances to see if there is a change.

6. If none of the above steps can solve the problem. Please project the laser on a farther wall in a place where there are no other people, take a picture and send it to us. (wear glasses and be careful)

https://drive.google.com/drive/folders/1YhnOJrokoGIlzK8Gt-KowzRl33gYFYNY?usp=share_link

1. First test whether the motors on both sides can work normally. Unplug the motor cable on one side, use the software to control the Y-axis movement, and test the movement twice to know.

2. If it is not the problem of the motor, first loosen the screws on both sides of the X-rail.3. Check: Whether the wheels of the left and right tackles are attached to this aluminum rail, stable and without obvious shaking.If not, use a wrench to twist the hex posts so the wheels fit.

3. Align the left and right pulleys on the aluminum rail with the same scale, and re-lock the screws.

4. Adjust the tightness of the timing belts on both sides to make them similar.

https://drive.google.com/drive/folders/1I_AWUqLNV5iGxhhEowk_6fUimGdzBZnb?usp=share_link

https://drive.google.com/drive/folders/1jBy0_q95VV31Grc12bhXxZDMCIPdWz5x?usp=share_link

It may be caused by the following two conditions.
A. Exceeding the working stroke of the machine.
B. Friction of transmission parts.

1. The working stroke of the machine is exceeded.Please try to perform the following operation.Set the software parameters according to the nominal working size of the machine, TTS working range is 300mmx300mm.

2. Friction of transmission parts.Please try to perform the following operations.2.1-Turn off the power of the machine, move the X-axis left and right, and move the Y-axis back and forth to check if there is any sticking or difficult movement.2.2-Test each drive part individually.Adjust the screws or add lubricant according to each different part.

1. Adjust the hexagonal column of the pulley with a spanner so that the wheel fits the rail and is smooth and does not wobble. And move the X-axis and Y-axis without jamming.

2. X-axis and Y-axis timing belt should be adjusted to pre-tightened state.

3. The screws fixing the laser module should be ensured to be firm and not shaking.

4. Check: whether the motors on both the left and right sides of the Y-axis are working normally, you can unplug the motor cable on one side first to verify.

5. Lower the running speed appropriately.

6. Check: whether the wheels are worn or there are foreign objects in the rails.

https://drive.google.com/drive/folders/1I_AWUqLNV5iGxhhEowk_6fUimGdzBZnb?usp=share_link

https://drive.google.com/drive/folders/1jBy0_q95VV31Grc12bhXxZDMCIPdWz5x?usp=share_link

1. Change the usb port of the computer to use. Loose connector or insufficient voltage may cause the connection to be interrupted.

2. The USB cable is placed in a place to avoid touching. Pulling the USB cable may also cause the connection to be interrupted.

3. LasergGRBL in the settings, "Threading Mode" value to choose a lower speed mode.

4. The above steps do not solve the problem, refresh the machine firmware.

https://drive.google.com/drive/folders/1QbCVB9g4dxsDvE2qF_30mB41PONG7nYE?usp=share_link

https://drive.google.com/drive/folders/1Y2EOxcaPHsIL0rYlnMaOmRC-OAQOHpvl?usp=share_link

1. Move the X-axis and Y-axis, and observe whether the moving direction is correct?If the moving direction is not correctIn the "type gcode here" of LaserGRBL software, type $RST and hit "Enter" on the keyboard. Then perform the move test and engrave test. (This is to restore the default value)

2. If the problem is not solved, please update the firmware.

https://drive.google.com/drive/folders/1K9N3bqym9KiP4W0WiND4kPBqUZ9mtuYN?usp=share_link

https://drive.google.com/drive/folders/1Y2EOxcaPHsIL0rYlnMaOmRC-OAQOHpvl?usp=share_link

1. In the "type gcode here" of the LaserGRBL software, input $32=1, and click the "Enter" key on the keyboard. (Enable Engraving Mode)

2. Select M4 mode in laserGRBL.Turn off "Constant Power Mode" in Lightburn.M4 is the engraving mode, which is more suitable for engraving.

3. If the problem is not solved, please update the firmware.

https://drive.google.com/drive/folders/1SCu5LlaNN7ZvDuZkpjAN2WNfcP-QCKbj?usp=share_link

https://drive.google.com/drive/folders/1Y2EOxcaPHsIL0rYlnMaOmRC-OAQOHpvl?usp=share_link

Install the software candle, which can be used for free on the Windows system, it does not support the MAC system.

The working size is 460mmx460mmx60mm.Expander kits and height riser accessories can be purchased to expand the size.

1. Make sure that the machine has been successfully connected to the candle software of the computer. Because when the connection is not successful, it is impossible to control the operation of the motor.

2. Check whether the motor cable is installed correctly. (you can try to reinstall)

3. If there is a motor that can work normally, you can open the control box to find the main control board, and exchange the motor cables in the control box.After swapping, if it doesn't work normally, it means there is a problem with the cable, please let us know and replace it with a new one.

4. If the motor vibrates but does not move, then there may be a problem with the line sequence of the cable. You can use an object with a sharp corner as a tool to exchange the sequence of the two lines in the middle.

5. After exchanging the order of the cables, if the direction is wrong, you can exchange the order of the two similar lines on the left.

6. After checking the third step, if the original normal motor does not work, then the driver of the main control board may be damaged. Please let us know and get a new one.When telling us, it would be better if there is a video, so that we can better confirm the problem and replace it with new accessories.

It may be caused by the following two conditions.

1. Exceeding the working stroke of the machine.
2. Friction of transmission parts.
1. The working stroke of the machine is exceeded.Please try to perform the following operation.Set the software parameters according to the nominal working size of the machine, TTC450 working range is 460mmx460mm.

2. Friction of transmission parts.Please try to perform the following operations.
2.1-Turn off the power of the machine, move the X-axis left and right, and move the Y-axis back and forth to check if there is any sticking or difficult movement.

2.2-Test each drive part individually.Adjust the screws or add lubricant according to each different part.

1. Make sure the adapter or power cord is connected to the voltage and the indicator light is on.

2. Press the switch repeatedly to observe the changes of the machine.

3. Remove the TF memory card and reboot.

4. Unplug all motor cables. Make it disconnect, then reboot.If the machine can be turned on, then plug the cables back in order.When the machine shuts down again, the cable may be damaged.

5. Open the control board box and check: whether the switch wire is falling off.

6. Use other adapters of the same specification.

1. Successfully connect the software and the machine,

2. Enter $$ in the control bar to call up the parameter page.

3. Find the three values of $100, $101, and $102, and check whether they are all 80,

4. If there is a value other than 80, please modify it to 80.

1. Successfully connect the software and the machine,

2. Enter $$ in the control bar to call up the parameter page.

3. Find the value of $3, and modify it according to $3=0, $3=1, $3=2, $3=3, $3=4, $3=5,

4. After each modification, check whether the moving direction of each axis to the west is correct. We can modify the direction correctly at most 6 times.

Driver Name: CH340SER.EXE

Where is the program?
1. The TF card attached by the manufacturer.
Search: CH340SER2. CH340 official website

Note: Install the driver unsuccessfully will cause the computer to fail to connect to the machine，
The driver files of windows and MAC are different

1. Read the manual in detail and follow the steps to install. Click Here.

2. Watch the installation video and follow the steps to install. Click Here.

1. You can search for the attached link to understand the basic usage of the software. Click Here

2. Learn more functions through website

Generate Gcode program file in EASEL
1. Open the URL: https://www.inventables.com/technologies/easel
2. Log in through your personal account and password (if you don’t have one, you can register temporarily)
3. Familiarize yourself with the settings according to the video
4. Create a new model
5. Set the parameters of the model (size, cutting depth, etc.)
6. Export the file and save it

1. Disassemble the shells on both sides of the Y-axis

2. Adjust the eccentric nuts on both sides

Note: The most suitable tightness should be that the pulley can be turned by hand, and friction can be felt at the same time.

1. To upgrade the firmware, you need to use the "MKSLaserTool" software.

2. When using the "MKSLaserTool" software, please do not delete the firmware by mistake. After the firmware is deleted, garbled characters and errors will appear. As a result, the engraving machine cannot be used.

Please refer to the video to use the workpiece fixture correctly, please pay attention to clamp the workpiece to prevent the workpiece from loosening during the engraving process

https://drive.google.com/file/d/1draUMEnlYu9ZXtMFpglnheKUBddMj-fB/view?usp=share_link

Please refer to the video to set the knife correctly.

https://drive.google.com/file/d/1adGrbsUqau7poyXgQW2yejwTJDPUpkk0/view?usp=share_link

1. Remove the cable tie on the cable (be careful not to hurt the cable)
2. First move the left shaft to the top, then unplug the Y2 motor wiring
3. Move the right axis to the top4. Finally, plug back the Y2 motor wiring

https://drive.google.com/file/d/14AcEcT2QD3k9TnYDq1VOhyIHYLIfpLEc/view?usp=share_link

• Please refer to the video to install the spindle kit correctly

https://drive.google.com/file/d/1YkZGkIT8DESjimA3nMW9D76dQfAXrOFZ/view?usp=share_link

1. Purchase a circular laser module kit
2. Disassemble the motherboard control box and find the motherboard
3. Insert the laser head cable into the TTL interface on the motherboard
4. Reinstall the motherboard control box
5. Install the circular laser module on the spindle and connect the wiring
6. Start and connect the machine
7. Brush the laser firmware into the machine and restart the machine, import the configuration file
8. Use the software to connect to the machine and make modifications to individual settings
9. Engraving test

https://drive.google.com/file/d/1rVZowWFQeTCYRUlQevKrNK5eXJWkRs2W/view?usp=share_link

1. Remove the spindle motor fixture
2. Install the 20W laser kit on the Z axis
3. Disassemble the motherboard control box and find the motherboard
4. Insert the laser cable into the TTL interface on the motherboard
5. Reinstall the motherboard control box
6. Connect the wires to the laser module
7. Brush into the laser firmware for the machine
8. Restart and connect the machine, import the configuration file
9. Modify some settings
10. Engraving test

https://drive.google.com/file/d/1mdR6GZiw6KCSHvZ5m0jJwXownPAqpN6g/view?usp=share_link

1. Make sure that the machine has successfully connected to the laserGRBL software of the computer. Because when the connection is not successful, the laser module cannot emit laser light.
2. Check whether the motor cable is installed correctly. (you can try to reinstall)After being connected correctly, the fan on the laser module will rotate.
3. If the fan does not rotate, open the main control box and find the laser interface, and check whether the cable is disconnected, "+12v-" and "+TTL-" (you can try to reinstall the cable).Inserting the wrong port will also cause no light, so you need to check: Are these 2 ports installed correctly?Correct: "+TTL-" cables have 1 wire, and "+12v-" cables have 2 wires.
4. If the fan is rotating.Please check: whether the cable of the "+TTL-" interface can conduct current, and only when the current is conducted can the laser be emitted.Please let us know if this cable is damaged.
5. If the cable is normal and the fan is normal, perform the following steps:Let the machine start engraving and check if there is a new flashing light on the control PCB board.If so, it means that the main control board is sending signals to the laser module, and the cable is fine. Possible result: the laser module is faulty.If there is no flashing light, it means that the software on the computer has not turned on the M3\M4 mode or the power value is set to 0.How to solve: Modify the power value or reinstall the LaserGRBL software.
6. If none of the above steps solve the problem, re-refresh the machine firmware.

https://drive.google.com/drive/folders/1__JtIIZHfi8TAPhXsiiXKBlhTR9FHXv9?usp=share_link

https://drive.google.com/file/d/1c4WYN0WqScFXjEsPsaMq3QSpiwnv4PRr/view?usp=share_link

1. Check: In the laserGRBL software, when loading the pattern, is the setting value of S sufficient?Please set the maximum S value to 1000, and then perform the engraving test again.
2. In the laserGRBL software, enter $30=1000 in "type gcode here", and click the "Enter" key on the keyboard. Then do the engraving test again. (This is to set the default maximum power value of the laser to 1000)
3. Turn off the power of the machine and check whether the bottom lens of the laser module is dirty. Please use a cotton swab to wipe the laser lens to make sure the lens is clean, and then perform the engraving test again.
4. Properly reduce the speed. The speed of the plank is about 3000mm/min. Note that it is not mm/s. (lower speed possible)
5. Refer to the instruction manual to readjust the distance between the laser head and the object to be engraved. If the focus is not accurate, it will also result in failure to engrave. You can try different distances to see if there is a change.
6. If none of the above steps can solve the problem. Please project the laser on a farther wall in a place where there are no other people, take a picture and send it to us. (wear glasses and be careful)

https://drive.google.com/drive/folders/1YhnOJrokoGIlzK8Gt-KowzRl33gYFYNY?usp=share_link

1. In the "type gcode here" of the LaserGRBL software, input $32=1, and click the "Enter" key on the keyboard. (Enable Engraving Mode)
2. Select M4 mode in laserGRBL.Turn off "Constant Power Mode" in Lightburn.M4 is the engraving mode, which is more suitable for engraving.
3. If the problem is not solved, please update the firmware.(Please ask the manufacturer for the laser firmware, which is usually included in TF)

https://drive.google.com/drive/folders/1SCu5LlaNN7ZvDuZkpjAN2WNfcP-QCKbj?usp=share_link

https://drive.google.com/drive/folders/1SCu5LlaNN7ZvDuZkpjAN2WNfcP-QCKbj?usp=share_link

1. Move the X-axis and Y-axis, and observe whether the moving direction is correct?If the moving direction is not correctIn the "type gcode here" of LaserGRBL software, type $RST and hit "Enter" on the keyboard. Then perform the move test and engrave test. (This is to restore the default value)
2. If the problem is not solved, please update the firmware.(Please ask the manufacturer for the laser firmware, which is usually included in TF)

https://drive.google.com/drive/folders/1K9N3bqym9KiP4W0WiND4kPBqUZ9mtuYN?usp=share_link

https://drive.google.com/file/d/1tRjZUrIklKCP6QTU9h2j6Y14VJVUGhVH/view?usp=share_link

1. Change the usb port of the computer to use. Loose connector or insufficient voltage may cause the connection to be interrupted.
2. The USB cable is placed in a place to avoid touching. Pulling the USB cable may also cause the connection to be interrupted.
3. The above steps do not solve the problem, refresh the machine firmware.(Please ask the manufacturer for the laser firmware, which is usually included in TF)

https://drive.google.com/file/d/1tRjZUrIklKCP6QTU9h2j6Y14VJVUGhVH/view?usp=share_link

Check whether the screen cable is loose, and re-tighten it; Remove the screen from the machine casing and put it on an insulating object to see if it is better. If it is better, add insulating tape between the screen and the machine casing when putting the screen back into the machine; if it still does not improve, it means that there is something wrong with the screen. Replace the screen.

Check whether the power supply voltage of the printer complies with the local rated voltage;
If the switch light is on, but the power light is not on, it may be that the wires on the power supply are connected incorrectly or the ship type switch is connected incorrectly, resulting in no power supply. You need to check whether the wires are connected correctly;
When both the switch light and the power light are on, but the main board light is not on, it may be that the main board cannot be used due to the short circuit of the broken material detection. You only need to re-edit the wiring sequence to solve it.

Check whether the card can be used normally on the computer. If the SD card can be used normally on the computer, save the file to the computer first, then format the card, and test it on the machine after formatting; if it cannot be recognized, It proves that there is a problem with the SD card and needs to be replaced; The file code is wrong, the code needs to be renamed;

Check whether the motor is operating normally, if it stops rotating, try to restart the machine;

Try to troubleshoot the problem from the following points: Motor drive current is too large, re-adjust the appropriate drive current; The synchronous wheel of the motor is not fixed – retighten the synchronous wheel; The hardware position of the machine, such as the optical shaft, the slider, and the lead screw, is stuck – manually adjust it until it is smooth after oiling; The belt on the X Y axis is too loose – readjust the tension of the belt;

Try to troubleshoot the problem from the following points:
1. Check whether it is caused by the guide shaft and sliding operation, and lubricating oil can be used for lubrication;
2. Check whether the belt is off or misplaced, readjust and correct;

Preheat the nozzle to 200°, and clean up the waste on the heating block. Unscrew the two screws of the cooling block, and use tools to remove the heating block, throat, and nozzle in turn for cleaning. (Note: Be careful of high temperature during heat treatment and pay attention to safety)

For laser engraving, we usually suggest the two most available and well-known software: LaserGRBL and Lightburn.

LaserGRBL is the most common free software for laser engraving.

Lightburn is the most popular paid laser engraving software with more features and compatibility.

You might find more information on the website and choose which fits you best and download on their websites.

For Laser Engraving:

Lightburn: Windows 7.0 or later, 32 or 64 bit, MacOS 10.11 or later, or 64 bit Linux (Ubuntu 16+ or Fedora 28+, anything else may not work as intended).

LaserGRBL: LaserGRBL is compatible with Windows from XP to W10. 64 bit OS is strongly suggested in order to use all the features of LaserGRBL.

For 3D Printing Cura:
Windows, macOS, Linux

Our 3D printers support Cure, Repetier-Host and any other slicers that could save printing file as Gcode formate.

1. Make sure the machine is turned on.
2. Make sure the USB cable is connected to the interface of the machine.
3. Check whether the computer can recognize the COM signal of the machine. (or into another port on your computer)
4. In the previous step, if there is no new com, you need to install a CH340 driver. You can search for the CH340 driver through a browser.
5. If the above steps still fail to connect, please restart your computer and reconnect. (because there may be a software conflict).

https://drive.google.com/file/d/1S_8mZ2WqUpZu2ja6emUGwr1Dqj67FgvB/view?usp=share_link

1. Check whether the motor cable is installed correctly (you can try to reinstall it) and check whether the cable is broken.
2. Check whether the driver on the motherboard is installed correctly.
3. Plug the wiring of the non-working motor into the normal motor, and observe whether the motor can still work normally. If it can, it means that the motor is damaged, if it cannot work, it is a problem with the motor wiring or drive;
4. Insert the driver corresponding to the non-working motor into the position where the normal motor is driven, and observe whether the motor can still work normally. If not, it means that the driver is damaged.

It may be caused by the following two situations.
1. The limit switch of the machine does not work.2. Friction of transmission parts.1. The limit switch does not work.1.1. Check whether the limit switch wiring is installed normally and whether there is any breakage1.2. Turn the good limit switch wiring on the main board and the non-working limit switch wiring position, check and judge whether the limit switch is damaged or the interface on the main board is damaged2. Friction of transmission parts.2.1. Turn off the power of the machine, move the X and Y axes left and right, check whether there is any sticking or difficulty in moving, test each driving part individually, adjust the screw or add lubricant according to each different part.2.2. Check whether the Z-axis screw rod is bent or deformed.

1. Modify the motor rotation direction to solve the problem1.1. Turn on the machine, click once on the screen: Settings - Machine settings - Motor - Motor Direction Settings, adjust the axis that needs to change the direction of the motor, save and exit2. Refresh the firmware to solve the problem2.1. Please refresh the correct firmware according to the driver model used by the machine

https://drive.google.com/file/d/1SgpI5hl6v9-VeFui1HYHCkId9NNP1hoZ/view?usp=share_link

We recommend using CURA, and the parameters of our model have been adapted in this software. Other software can also be used, but the specific usage method needs to be explored by the customer.

Common materials are available: ABS, PLA, TPLA, PETG, Wooden, etc. The suitable printing temperature for each material is indicated on the consumables

The working size is L300mmxW300mmxH350mm.

Reason: The hot bed exceeds the maximum temperature limit, which makes the machine unusable and reports an errorInspection Method:Whether the thermal wire is correctly connected to the thermal hole of the hot bed on the motherboardUsing the wrong volts heat bed caused the heating to exceed the maximum limit too quicklyIs the hot bed terminal welding normal and there is no tin soldering?Whether the thermal sensor of the hot bed is damaged (you can use a multimeter to measure the resistance value)Is the wiring at the bottom of the hot bed short-circuited?

Reason for the error: the nozzle exceeds the maximum temperature limit, which makes the machine unusable and an error is reportedApproach:
Check the temperature displayed on the display
①check whether the thermal sensor is plugged into the main board, and then check whether the thermal sensor is broken
② Use a multimeter to measure whether the thermal wire has resistance(no resistance value to prove thermal damage)

Negative numbers on extrusion head or heated bed thermal displayErr3 or Err4 (these two errors will appear after negative numbers are displayed for a long time)You can check the corresponding accessories according to the inspection method of Err3 or Err4
① Check whether the thermal wire is plugged into the motherboard
② Check whether the thermal wire is off or damaged
③ Use a multimeter to measure whether the thermal sensor has resistance

Reason: The extrusion head exceeds the minimum temperature limit, which makes the machine unusable and reports an errorCheck the thermal temperature display of the extrusion headCheck whether the thermal sensor of the extrusion head is plugged into the corresponding hole on the motherboardThen check if the thermistor is broken, you can use a multimeter to measure the resistance of the thermistor (if the resistance value cannot be tested, it proves that the thermistor is damaged)

Reason: At the set time, the extrusion head did not reach the corresponding temperature, so the error display Err5Inspection MethodCheck whether the positive and negative poles of the heating rod of the extrusion head are connected properlyUse a multimeter to measure whether there is 24V voltage at the positive and negative terminals of the heating rod of the extrusion headUse a multimeter to check whether the extrusion head wire is broken

Reason: within the set time, the heated bed did not reach the corresponding temperature, so Err6 was reported as an error Inspection MethodCheck whether the hot bed line is plugged in well and whether the hot bed terminals are connected (do not use any conductive objects at the terminals, which may easily cause a short circuit)Use a multimeter to measure whether there is 24V voltage on the positive and negative interfaces of the heating bed motherboard during heating (if there is 24V voltage and the heating is still slow, there is a problem with the hot bed, if there is no 24V voltage, there is a problem with the power supply)Use a multimeter to check whether the hot bed line is in normal conduction and there is no breakThe thermal contact of the hot bed is not good, resulting in no temperature detection

Mistake 7 is thermal runaway1. It may be caused by the instability of the heating rod. For example, the temperature will fluctuate from high to low, and the deviation is too large. This must be avoided by adjusting the PID value.2. Or the firmware lengthens the detection time to avoid it.3. It is recommended to heat for a long time to see if the temperature fluctuation is normal.

1. Make sure the machine is turned on.
2. Make sure the USB cable is connected to the interface of the machine.
3. Check whether the computer can recognize the COM signal of the machine. (or into another port on your computer)
4. In the previous step, if there is no new com, you need to install a CH340 driver. You can search for the CH340 driver through a browser.
5. If the above steps still fail to connect, please restart your computer and reconnect. (because there may be a software conflict).

https://drive.google.com/file/d/1S_8mZ2WqUpZu2ja6emUGwr1Dqj67FgvB/view?usp=share_link

1. Check whether the motor cable is installed correctly (you can try to reinstall it) and check whether the cable is broken.
2. Check whether the driver on the motherboard is installed correctly.
3. Plug the wiring of the non-working motor into the normal motor, and observe whether the motor can still work normally. If it can, it means that the motor is damaged, if it cannot work, it is a problem with the motor wiring or drive;
4. Insert the driver corresponding to the non-working motor into the position where the normal motor is driven, and observe whether the motor can still work normally. If not, it means that the driver is damaged.

It may be caused by the following two situations.
1. The limit switch of the machine does not work.
2. Friction of transmission parts.1. The limit switch does not work.1.1. Check whether the limit switch wiring is installed normally and whether there is any breakage1.2. Turn the good limit switch wiring on the main board and the non-working limit switch wiring position, check and judge whether the limit switch is damaged or the interface on the main board is damaged2. Friction of transmission parts.2.1. Turn off the power of the machine, move the X and Y axes left and right, check whether there is any sticking or difficulty in moving, test each driving part individually, adjust the screw or add lubricant according to each different part.2.2. Check whether the Z-axis screw rod is bent or deformed.

1. Refresh the firmware to solve the problem1.1. Please refresh the correct firmware according to the driver model used by the machine
2. Modify the pulse value to solve the problem2.1. Turn on the machine, click on the screen in sequence: Settings-Machine settings-Motor-Steps Settings, modify the pulse value of each axis, save and exit2.2. Please refer to the table for specific modification values of the pulse value

https://drive.google.com/file/d/1SgpI5hl6v9-VeFui1HYHCkId9NNP1hoZ/view?usp=share_link

https://drive.google.com/drive/folders/1_GrQCFRoa4qIi1G-ybg3jQBZqp_Lxekw?usp=share_link

1. Modify the motor rotation direction to solve the problem1.1. Turn on the machine, click once on the screen: Settings - Machine settings - Motor - Motor Direction Settings, adjust the axis that needs to change the direction of the motor, save and exit
2. Refresh the firmware to solve the problem2.1. Please refresh the correct firmware according to the driver model used by the machine

https://drive.google.com/file/d/1SgpI5hl6v9-VeFui1HYHCkId9NNP1hoZ/view?usp=share_link

The linear motion of the coreXY model is jointly acted by the XY two motors. The inclined line of the XY axis of the machine means that one of the motors will not rotate, and it is necessary to check which motor is not working properly.Checking method: Unplug the wiring of the X motor, click to return to zero, if the machine does not move, it proves that the Y motor is not working, if it still runs diagonally, it means that the X motor is not working; according to the inspection, check the motor line of the corresponding axis, Drive, motor, see if there is any damaged part

1. Shut down and restart, and check whether the screen returns to normal;
2. Re-flash the firmware to see if it returns to normal;
3. Take the display screen out of the case and put it on the insulator, and then turn it on again to see if there will be the same problem. If not, you can add an insulating gasket between the display screen and the case when you put it back into the case, otherwise Due to the damage of the display screen, a new display screen needs to be reissuedInstall insulation, see the video for details

https://drive.google.com/file/d/1YGuBSu0_ekHC_iPRQ0I_ZypAFfcX209O/view?usp=share_link

1. The heating bed is not level enough, you can adjust the thumb screw at the bottom of the heating bed to adjust;
2. The nozzle is too far away from the hot bed, try to lower the height of the nozzle;
3. The printing speed of the first layer is too fast, you can reduce the printing speed of the first layer in the software settings;
4. The temperature of the hot bed does not match the temperature required by the printed consumables (for example, the temperature of the ABS hot bed should be between 80 and 100, if you use 60, the model will shrink too quickly);
5. The surface of the platform is treated (cleaning, gluing);
6. Add attachment in the software settings to increase the adsorption force of the model for the heated bed

1. Difficulty in rotation caused by screws or other hardware squeezing the fan blades;
2. Try adding lubricating oil to the fan;
3. The fan itself is faulty

1. Try to restart the printer;
2. Check whether the gears are squeezed out and the consumables cannot be stuck;
3. Check whether the nozzle is blocked and the consumables cannot enter
4. Whether the motor of the extruder rotates normally
5. The motor rotates but the gear of the extruder does not rotate. It may be that the top wire on the synchronous wheel of the motor is loose.

1. Whether the limit switch is damaged, please refer to the detailed description above for the inspection method
2. The installation position of the screw fixing seat of the machine is too high to trigger the limit. Please refer to the video for details on the adjustment position.

https://drive.google.com/file/d/1ZmZ1PNgJvH9J1YJe8QNh427hoZ1WDw5P/view?usp=share_link

1. Shut down, unplug the power cord and wait for a minute ,then plug in and start up again
2. Refresh the firmware

https://drive.google.com/file/d/1SgpI5hl6v9-VeFui1HYHCkId9NNP1hoZ/view?usp=share_link

1. Thermal damage to the corresponding position of the machine
2. The customer replaces the thermal sensor of other specifications without permission (our thermal line is 100 ohms) and needs to replace the new thermal line

The thermal line at the corresponding position of the machine is short-circuitedReplace with a new thermal wire

The thermal wire at the corresponding position of the machine is broken, or it is not inserted correctly on the motherboardIf the wire breaks, replace it with a new thermal wireCheck and correctly insert the thermal wire on the motherboard

1. Read the manual in detail and follow the steps to install.
2. Watch the installation video and follow the steps to install.

https://drive.google.com/file/d/1SwqrcIZQ17AxA6WTqwFpAxtgP9JlvnFO/view?usp=share_link

https://drive.google.com/file/d/1VwTrzPwBLxyjEECR_6aDwyRtMUbALF84/view?usp=share_link

• Please refer to the video to understand common settings in software use

https://drive.google.com/file/d/1hqCKhx_VCDqn6UWu0SQTaAJG_V1OIHkl/view?usp=share_link

1.Obtain the firmware from the manufacturer
2. make sure there are no files in the TF card (preferably formatted)
3. extract the firmware obtained from the manufacturer, open the folder and find a few files inside (usually five), save them to the TF card
4. insert the card into the machine, then turn on the machine and wait for the refresh to completeNote: During the process of updating the firmware, do not turn off the printer or pull out the TF card, otherwise it will lead to the failure of the update; after the update is completed, a simple test is now carried out to check whether the moving direction and moving distance are correct, if there is an abnormal situation, turn off the power in time and contact the manufacturer.For more details, click on the tutorial link.

https://drive.google.com/file/d/1SgpI5hl6v9-VeFui1HYHCkId9NNP1hoZ/view?usp=share_link

1. Purchase 3D touch module
2. Connect the wires correctly according to the instructions in the picture (Appendix 1)
3. Install touch on the machine (Appendix 2).Modify the firmware code (Appendix 3)
4. Use the modified firmware to re-flash the firmware for the machine

https://drive.google.com/drive/folders/1iXhyire74rBMFYFClt8bKv_KZEBjQZHJ?usp=share_link

https://drive.google.com/file/d/1iEU0_jF5S6HumtGxi4BdukykDu-_SNZR/view?usp=share_link

1. The machine comes with an extra nozzle, if you need to replace other parts, you need to buy extra
2. We need the machine to be replaced in a heated state, pay attention to high temperature and be careful of burns
3. For more detailed operations, please refer to the linked video

https://drive.google.com/file/d/13pIOeMNg_9EDHp8KMgfWXcGJ4tDlBrVo/view?usp=share_link

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German Version: DOWNLOAD

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Please choose the right language and click DOWNLOAD to initiate downloading.

English Version: DOWNLOAD

Russian Version: DOWNLOAD

German Version: DOWNLOAD

Please click DOWNLOAD to initiate downloading.

English Version: Download

German Version: Download

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Download
Please click and visit our DOWNLOAD PAGE to get firmware for your devices.

MAKE SURE TO CHECK THE TUTORIAL VIDEO BEFORE DOWNLOADING.

Please click DOWNLOAD to get TF files for your machines.

PLEASE NOTED: The maximum downloadable file size is 2GB, please only download needed file or download all files one by one.

BLU-3: DOWNLOAD
BLU-5: DOWNLOAD
SP-3: DOWNLOAD
SP-5: DOWNLOAD
TT-2.5/TT-5.5: DOWNLOAD
TT-5.5S: DOWNLOAD
CNC 3018 Pro: DOWNLOAD
TS3: DOWNLOAD
TS2-10W: DOWNLOAD
TS2-20W: DOWNLOAD
TTC450: DOWNLOAD

LightBurn
Please click and visit Lightburn official website to download the software.

If you want to buy LightBurn License key, please click here.

LaserGRBL
Please click and check LaserGRBL official website to download the software. 

Cura
Please click and visit Cura official website to download the software.